Why Choose Us

We're Local

Ohana Stairlifts is located in Kailua, in the Kapaa Industrial Park. We know how Hawaii homes are built and have the solutions to fit your mobility needs. We service all stairlifts, even those we have not installed. Our technicians are available to install and maintain lifts on all islands.

With Us, It's Personal

Michael began the company after helping his own mother through the difficulty of caring for his father through his illness. He saw firsthand how hard it is to care for someone you love with disabilities in a home not built with those needs in mind. Michael has gained the knowledge and experience to help you and your family make the changes needed to age in place.

We Provide Customized Solutions

Your home and situation are unique. We appreciate that. It all starts with an in-home assessment to see the needs. Then, we present a solution that best fits your home, lifestyle, and budget. We are passionate about helping you stay safe in your own home.

Fall Prevention Experts

2_Ohana Stairlifts

Mr. Michael Dowell has an Executive Certification in Home Modifications from the University of Southern California and is a Certified Age in Place Specialist of the Home Builders Association.  Additionally, he chairs one of the boards for the State of Hawaii Department of Health’s Fall Prevention Consortium.  

Here, in Hawaii, Michael is the owner and president of two companies that work to increase the living capability of senior citizens and persons with disabilities.  His Stay-at-Home Modification Company does just that.  It offers a wide range of home modifications to make living at home possible or easier for the physically challenged or frail.  His Ohana Stairlifts company goes a step further and supplies unique custom-built lifts for difficult-to-navigate exterior and interior stair arrangements. Michael’s company can solve just about any problem with world-class and innovative solutions that require only a plug to charge the battery-operated system that then ’lifts’ the client in a small chair safely to any upper level. This same ‘lift’ system can also return them back down when they are ready creating access to the home that there might not be if not for this system.  This is extremely helpful for challenged veterans, the elderly, and persons with disabilities. 

Michael also finds it important to volunteer his time teaching seniors fall prevention safety in numerous seminars and venues. He provides free home safety assessments that help identify hazards in the house and the different options available to correct them and increase the overall safety of the home. 

Fall Prevention and Aging in Place

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Ohana Stairlifts

Life Elevated - Keeping you in the home you love.

Ohana Stairlifts
Based on 68 reviews
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Karl ShimabukuKarl Shimabuku
05:21 13 Jun 24
Ohana Stairlifts . Mike Dowd and Patrick Estipona…the greatest. Very professional during initial contact for info/pricing, on-site visit and installing of an exterior stairlift. No hiccups, just professionalism. Ohana Stairlifts is your Kamaaina Company for all your chairlift needs. Best of all…they’re BBB registered! Thank You.
Robert SpetichRobert Spetich
23:06 12 Jun 24
Ohana Stairlifts installed our stairlift today. They were very professional and helpful helping us choose an appropriate stairlift. Their technician did a superb job of installing and demonstrating use of the stairlift, he was very knowledgeable and answered all questions we had.So far, we are very satisfied with their service and product quality.
Matthew GurewitschMatthew Gurewitsch
00:26 25 May 24
So, wife’s in rehab, doing great. Suddenly, no prior warning, she’s coming home in 3 days. Vendors we’re talking to about a stairlift all quote long shipping delays from mainland to Hawaii. But Ohana has a warehouse right in Honolulu, everything in stock, and great local references . A handshake with Mike over the phone, and the installer Patrick is on a plane to our island of Maui the next morning, job completed neatly, professionally, and all cleaned up before lunchtime. And Ohana beat the competition’s quotes by better than 30%, with top-grade equipment. You know what they say. Buy local! Deal with real folks, not corporations! Couldn’t be happier.
Jim Von RohrJim Von Rohr
03:24 30 Apr 24
Patrick Estipona came by and serviced my outdoor chairlift. He was polite, efficient and neat. I’ve used Ohana several times throughout the years and they’ve always been great to work with.
Lawrence YontingLawrence Yonting
04:51 16 Apr 24
We are definitely satisfied with the stairlift, the process from beginning to the end.We had the estimate about a year ago, and was on hold for a number of reasons.Recently we decided to move forward, i contacted Mike, he got back to us within a day, and though prices do change, since it was a year ago, he generously charged us the original price.Patrick our installer came on the day we wanted it done, he came a half hour later then scheduled, but he did call to let us know, he was on his way.He did great work, he explained the safety features and we actually road it ,to familiarize on how its done.This stair lift is one less worry for our Mother and us.Thanks again.Lawrence and Debra Yonting
Hannah AbabonHannah Ababon
20:58 12 Apr 24
Our technician Mr. Patrick Estipona was absolutely wonderful! He was patient in answering all my questions & concerns. Courteous and polite, with a real warmth & sincerity about him. He was so kind to both me & my Ohana! He’s efficient and was fast in uninstalling our stairlift. I would highly recommend him & Ohana stairlifts for all your stairlift needs.
03:38 23 Mar 24
We called O’hana Stairlifts, and talked to Mike about needing a chair lift for our house. After a visit from their technician/installer came out to take measurements and explain what they’d be doing, we set up a day for installation.Patrick returned on the day and time we agreed, and went right to work. He completed his job quicker than expected. Called the wife and I out and explained the process of using our lift. He was engaging and polite in answering all our questions. Very friendly, professional, quick and efficient!Mahalo O’hana Stairlifts.
Lu BonLu Bon
05:41 21 Mar 24
I have been a customer of Ohana Stairlift for about 10 years. The owner, Mike, is so nice. He really cares about people and has a real soft spot for Vererans and Kupuna. There were a few times I called for emergency help and he always managed to work his magic by squeezing us into the schedule. He also once put in a shower cut out for us and other contractors were always impressed with the quality of workmanship. They even snuck pictures of it! Patrick has responded to our occasional calls and you will not meet a nicer young man. Aside from his extensive knowledge, he really goes over and beyond to promote our safety and longevity of equipment. Plus is he a really great explainer by pointing out parts in need of routine replacement and he has a really nice personality too! You can tell he is very humble. I cannot say enough nice things about this company. It is important work they do and they take it very seriously yet always manage to remember we are people and not just customers. Mahalo Mike and Patrick!! See you next time Patrick!! Aloha!
Esther AladieffEsther Aladieff
17:40 15 Nov 23
I had such a positive experience working with Ohana Stairlifts. Mike was very responsive answering my questions. He came out to explain the stairlift installation process to my dad and gave great recommendations on cost effective ways to modify the bathroom for my mom. Patrick did a great job installing everything. I can't recommend Ohana Stairlifts enough. Thank you, Mike and Patrick. My parents are very happy. I really appreciate the great customer service. You guys are amazing.
helene teveshelene teves
02:48 01 Nov 23
Patrick was quick to return our chair lift back into operational mode. Within an hour after my troubleshooting call, not only was the chair working again, but the power cord was neatly positioned in place, off the floor, with exposed wires fixed. Greatly appreciated!